Last updated: May 2026
General Provisions
By purchasing a video on our website, you receive instant access to digital content. Please read these terms carefully before making a payment.
Refund Policy
Since video content is a digital product with instant access, refunds are not provided after access has been granted. This is in line with consumer protection rules regarding digital content: the buyer loses the right to withdraw from the purchase once access to the content has been received.
Exceptions
A refund may be possible only in the following cases:
a technical issue — the video is unavailable or cannot be played, and we were unable to resolve the issue within 3 business days;
duplicate payment charge;
the content of the video significantly differs from the description on the website.
How to Contact Us
If one of the situations listed above applies to you, please contact us at sirossergij@gmail.com. In your email, please include the email address used for payment, the payment date and amount, as well as a description of the issue. We will respond within 2 business days.
Refund Timeframes
If the refund is approved, the funds will be credited to your account within 7–14 business days, depending on the payment system.